Bitrix24 has agents of its own, and inside the portal they are on home ground. Our work starts outside that perimeter, and the digest is assembled from those sources together with the portal's data, not from the portal alone:
- Call tracking - calls, missed ones and queue waiting time: the portal does not hold them.
- Mail - letters and attachment names, which show an enquiry that never reached the CRM.
- Yandex.Direct - campaign spend next to the deals, so a source can be counted in money.
- Avito - reviews through the official API: verified live on 06.09.2026.
- Your own machine - files, documents and commands the portal does not have at all.
The second difference is where it lives. The program runs on your side: conversations, notes, tasks and keys sit on your own machine, not in someone else's console. There is no account to open in someone else's service, the control panel opens on your own machine, and your people have nothing new to learn - the question is asked in Telegram in plain words.
We promise nothing about Avito conversations: we have not checked them live through the API. Reading reviews is what has been checked, and only that.